Term and Conditions

Welcome to Kite Boarding Shop!

At Kite Boarding Shop, we’re passionate about your kiteboarding adventure. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing kiteboardingco.com and making a purchase, you agree to these terms.

1. User Responsibilities and Account Terms

1.1 Eligibility

You must be at least 18 years old to purchase from our website. By placing an order, you confirm that you meet this age requirement.

1.2 Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

1.3 Prohibited Activities

You may not:

• Use our website for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to extract data without permission

2. Products and Services Description

2.1 Product Range

We specialize in premium kiteboarding equipment including:

• Hydrofoil Boards and Foils
• Inflatable Kites and Foil Kites
• Kite Surfboards and Foil Boards
• Safety Gear (Helmets, Flotation Vests, Gloves)
• Accessories and Hardware
• Custom Build A Bar Workshop products

2.2 Product Information

We make every effort to display our products accurately, including descriptions, specifications, and pricing. However, we cannot guarantee that:

• Colors will appear exactly as shown on your device
• Product descriptions are error-free
• All items are available at all times

2.3 Custom Products

Products from our Build A Bar Workshop are customized to your specifications and are subject to:

• Longer processing times
• Non-returnable policies (unless defective)
• Specific manufacturing guidelines

3. Ordering and Payment Terms

3.1 Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days after payment confirmation
• You receive a tracking number once your order ships
• Orders are not binding until we send shipping confirmation

3.2 Pricing and Payment

All prices are in US dollars and include applicable taxes where required.

Accepted Payment Methods:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Shipping Information

Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)

Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipping)

4. Returns, Refunds, and Exchanges

4.1 Return Policy

We accept returns within 15 days of delivery date, provided:

• Items are unused and in original packaging
• All tags and accessories are included
• Return authorization is obtained first

4.2 Non-Returnable Items

For safety and hygiene reasons, these items cannot be returned unless defective:

• Opened safety gear (helmets, flotation vests)
• Personal items (gloves)
• Custom Build A Bar Workshop products
• Opened hardware and kite leashes
• Any item showing signs of use

4.3 Refund Process

Refunds are processed within 5-7 business days after we receive and inspect your return:

• Credit Cards: 5-7 business days (appears on next statement)
• PayPal: 3-5 business days
• JCB: 5-10 business days depending on your bank

5. Intellectual Property

5.1 Website Content

All content on kiteboardingco.com, including:

• Text, graphics, and logos
• Product descriptions and images
• Website design and layout

are the property of Kite Boarding Shop and protected by intellectual property laws.

5.2 Use Restrictions

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or branding without authorization
• Scrape or collect data from our website

6. Liability Limitations

6.1 Product Use

Kiteboarding involves inherent risks. By purchasing our products, you acknowledge that:

• You are responsible for proper product use and maintenance
• You should receive proper training before using kiteboarding equipment
• You understand and accept the risks associated with water sports

6.2 Website Availability

We strive to keep our website available 24/7 but cannot guarantee uninterrupted access. We are not liable for:

• Temporary website unavailability
• Technical issues beyond our control
• Data loss or corruption

6.3 Maximum Liability

Our maximum liability to you for any claims related to our products or services is limited to the purchase price of the products in question.

7. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and protect your data.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the State of Texas. Any disputes shall be resolved in the courts of Harris County, Texas.

We encourage you to contact us directly at [email protected] to resolve any issues before pursuing formal proceedings.

9. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of our website after changes constitutes acceptance of the modified terms. We will notify you of significant changes via email or website notice.